We take your information seriously, as should you. Please read our privacy policy below. For any queries regarding our privacy policy, please contact us at courses@superyachttrainingacademy.com.
Not what you were here for? Use the links below to return to browsing the site.
Superyacht Training Academy
Website: https://superyachttrainingacademy.com
Last updated: 30 October 2026
Superyacht Training Academy (“SYTA”, “we”, “us” or “our”) is committed to protecting the privacy and personal information of our website visitors, prospective students, enrolled students, customers and business partners.
This Privacy Policy explains how we collect, use, store, share and protect personal information when you visit our website, enquire about our courses, register for training, use our services or communicate with us.
We process personal information in accordance with applicable South African legislation, including the Protection of Personal Information Act 4 of 2013 (“POPIA”).
By using our website or services, you acknowledge this Privacy Policy. Where consent is required by law, we will request it separately.
We may collect personal information that you voluntarily provide or that is necessary to deliver our services.
This may include:
Personal details: Full name, date of birth, nationality, identity number and passport information.
Contact information: Email address, telephone number, residential address and country of residence.
Course information: Course enquiries, registrations, booking details, training history, assessments and certifications.
Payment information: Billing details, transaction records and payment confirmations.
Medical information: Relevant medical declarations or fitness information where necessary for participation in specific maritime training courses.
Communications: Emails, WhatsApp messages, website enquiries and other correspondence.
Technical information: IP addresses, browser information, device information, website activity and cookie data.
We aim to collect only the information reasonably necessary for the purposes described in this policy.
We may use your personal information to:
Respond to enquiries and provide course information.
Process registrations, bookings and payments.
Deliver training programmes and related educational services.
Maintain student records and issue or facilitate certifications.
Arrange accommodation and associated student services.
Communicate important course updates, schedules and administrative information.
Provide career guidance and relevant support services.
Send promotional communications where permitted by law.
Improve our website, marketing activities and customer experience.
Meet legal, regulatory, accreditation and administrative obligations.
Protect our website, systems, staff and students against fraud or unauthorised activity.
We process personal information only where we have an appropriate lawful justification, including consent, contractual necessity, legal obligations or other grounds permitted under POPIA.
Superyacht Training Academy may communicate with prospective and existing students regarding courses, training opportunities, industry developments, events and related services.
These communications may be delivered through email, telephone, SMS, WhatsApp or other appropriate channels.
We use marketing and customer relationship management systems, which may include Mailchimp and integrated CRM platforms, to manage enquiries and communications.
We will obtain consent for electronic direct marketing where required by POPIA and provide appropriate opportunities to opt out.
You may unsubscribe from marketing emails using the unsubscribe link provided or request removal from promotional communications by contacting us directly.
Opting out of marketing communications will not prevent us from sending necessary administrative messages relating to your bookings or training.
Our website may use cookies and similar technologies to improve functionality, understand visitor behaviour and measure marketing performance.
These technologies may include:
Essential cookies required for website operation.
Analytics cookies, including Google Analytics.
Advertising and conversion-tracking technologies, including Google Ads and Meta Pixel.
Functional cookies that remember user preferences.
Some cookies may be placed by third-party service providers.
Where required, we will request your consent before activating non-essential cookies or tracking technologies.
You can manage cookies through your browser settings and, where available, our website’s cookie preferences.
Disabling certain cookies may affect website functionality.
We may share personal information with trusted third parties where reasonably necessary to deliver our services or fulfil legitimate business requirements.
These may include:
Training providers, examination bodies and certification authorities.
Payment processing and financial administration providers.
Website hosting, IT support and cybersecurity providers.
Customer relationship management and email marketing platforms.
Online learning platforms, including LearnWorlds.
Accommodation and student support providers.
Approved service partners assisting with visa applications or other requested services.
Government, regulatory or law enforcement authorities where legally required.
We require service providers handling personal information on our behalf to implement appropriate confidentiality and security safeguards.
We do not sell personal information to third parties.
Where information is shared with independent service providers, their own privacy policies may also apply.
As a maritime training provider operating within an international industry, we may use service providers or certification bodies located outside South Africa.
This may involve transferring personal information internationally.
Where such transfers occur, we will take reasonable steps to ensure that they comply with POPIA, including the applicable requirements for cross-border transfers.
We take reasonable technical and organisational measures to safeguard personal information against unauthorised access, loss, misuse, disclosure, alteration or destruction.
These measures may include:
Secure website connections.
Access controls and account authentication.
Restricted access to student and customer records.
Security monitoring and software maintenance.
Appropriate confidentiality requirements for staff and service providers.
Secure storage and management of personal information.
Although we take reasonable precautions, no internet-based system or electronic transmission can be guaranteed to be completely secure.
Where a security compromise requires notification under applicable law, we will notify the relevant authorities and affected individuals as required.
Certain maritime training programmes may require medical declarations or evidence of fitness to participate safely.
Where we collect medical or other special personal information, we will process it only where legally permitted and for relevant purposes such as training eligibility, student safety or compliance with applicable requirements.
Access to such information will be restricted to authorised persons with a legitimate need to process it.
We will not use medical information for unrelated marketing purposes.
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected or to meet applicable legal, regulatory, contractual and accreditation requirements.
Retention periods may differ depending on the type of information, including student certification records, financial records, course bookings and marketing information.
When information is no longer required, we will take reasonable steps to securely delete, destroy or de-identify it, unless continued retention is legally permitted or required.
Subject to applicable law, you may have the right to:
Request confirmation of whether we hold your personal information.
Request access to personal information held about you.
Request correction of inaccurate, incomplete or outdated information.
Request deletion or destruction of information where legally permitted.
Object to certain processing activities.
Withdraw consent where processing relies on consent.
Opt out of direct marketing communications.
Lodge a complaint with South Africa’s Information Regulator.
We may request reasonable identity verification before processing requests involving personal information.
To exercise your rights, please contact us using the details below.
Our website may contain links to external websites, booking platforms, online learning environments and third-party services.
These websites operate independently and may have their own privacy policies.
Superyacht Training Academy is not responsible for the privacy practices or content of websites operated by third parties.
We encourage visitors to review the privacy policies of external services before submitting personal information.
Our services are primarily intended for individuals pursuing professional maritime training.
Where we collect personal information relating to individuals under the age of 18, we will comply with applicable legal requirements, including obtaining the necessary consent or other lawful authorisation.
We do not knowingly process children’s personal information for purposes that are not legally permitted.
We may update this Privacy Policy periodically to reflect changes in legislation, our services, technology or business operations.
The latest version will be published on our website with an updated revision date.
We encourage visitors to review this policy periodically.
Where required by law, we will provide additional notice or obtain consent for material changes to how personal information is processed.
For questions, privacy-related enquiries or requests concerning your personal information, please contact:
Superyacht Training Academy
31 South Arm Road
V&A Waterfront
Cape Town, 8002
South Africa
Email: courses@superyachttrainingacademy.com
Telephone: +27 21 418 4074
Website: https://superyachttrainingacademy.com
Information Officer: Mike Savage
Registered legal entity: Superyacht Training Academy PTY LTD.
If you believe your personal information has been processed unlawfully or your privacy rights have been infringed, we encourage you to contact us first so that we can investigate your concerns.
You also have the right to lodge a complaint with the Information Regulator of South Africa.
Information Regulator (South Africa)
Website: https://inforegulator.org.za
© 2026 Superyacht Training Academy. All rights reserved.
We’ll only ever use your details to respond to your enquiry. Privacy Policy.
Copyright © 2026